Talk to us
A real person reads every message. We reply within two working days, in English or in your own language.
Before you write
How do I cancel my plan?
Settings, then Plan, then Cancel. One tap. You keep your hours until the end of the period you paid for.
My free minutes ran out.
They come back every day. To keep talking now, create an account and choose a plan or a Visit Pass.
The voice didn't play.
Some browsers block sound until you tap the screen. Tap Resume and it will continue.
Can I get a refund on a Visit Pass?
If you have used less than one hour, yes. Write to us within 14 days of buying it.